Our attention to detail and commitment to excellence would be incomplete without your satisfaction and contentment once your project is complete. That's why all of the books we produce are held under our Satisfaction Guarantee.
No quibbles. No hassles. Satisfaction guaranteed.
McNaughton & Gunn guarantees the physical quality of the books we produce to our customers' complete satisfaction. We are confident each title we create reflects our attention to detail and commitment to excellence. What's more, in our day-to-day operations our customers receive the benefit of the many environmental initiatives adopted over the years.
In order for McNaughton & Gunn to deliver the highest quality books for our customers, it is important that we receive clear and concise direction up front. It is also essential that customers check proofs carefully to minimize unpleasant surprises in the final product.
In the event that there is some aspect of a book that fails to meet our customers' expectations, we will work together to find a mutually agreeable solution.
For prompt resolution, it is recommended that quality concerns be reported within 30 days of receipt of completed books.
This guarantee reflects the commitment we have made to our customers and the confidence we place in the products we create. Guaranteed by our signature.
Every book is a masterpiece.
Guaranteed by our signature.